Privacy policy

Company name: Desto Europe Sociedad Limitada, hereinafter THE OWNER
Trade name: desto.life, hereinafter THE WEBSITE
Tax ID number: B01658160
Postal address: Calle Madrid 5, Ibiza, Spain 07800
Contact telephone number: +34 662 615 461
Contact email address: info@desto.life

I. Privacy and data protection policy

In compliance with current legislation, THE WEBSITE undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy complies with current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007 of 21 December, approving the Regulations implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for processing personal data

The data controller responsible for processing the personal data collected on THE WEBSITE is THE OWNER. Their contact details are as follows:

  • Postal address: Calle Madrid 5, Ibiza, Spain 07800
  • Contact email: info@desto.life

Registration of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by THE WEBSITE through the forms on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfil the commitments established between THE WEBSITE and the User or to maintain the relationship established in the forms that the User fills in, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and Article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights:

  • Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times, following fully transparent information on the purposes for which the personal data is collected.
  • Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimisation: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up to date.
  • Principle of storage limitation: personal data shall only be kept in a form that allows the identification of the User for as long as is necessary for the purposes of its processing.
  • Principle of integrity and confidentiality: personal data shall be processed in a manner that ensures its security and confidentiality.
  • Principle of proactive responsibility: THE OWNER shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed on THE WEBSITE are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. THE WEBSITE undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, the withdrawal of consent shall not condition the use of the Website.

On occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of these forms is mandatory because they are essential for the proper performance of the operation carried out.

Purposes of the processing for which personal data are intended

Personal data is collected and managed by THE WEBSITE for the purpose of facilitating, expediting and fulfilling the commitments established between THE WEBSITE and the User or maintaining the relationship established in the forms filled out by the latter or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalisation, operation and statistics, and activities related to the corporate purpose of THE WEBSITE, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functioning and navigation of THE WEBSITE.

At the time the personal data is obtained, the User will be informed of the specific purpose or purposes for which the personal data will be processed; that is, the use or uses that will be made of the information collected.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with the provisions of Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, only persons over the age of 14 may give their consent for the lawful processing of their personal data by THE WEBSITE. In the case of minors under the age of 14, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Confidentiality and security of personal data

Rights arising from the processing of personal data

THE WEBSITE undertakes to adopt the necessary technical and organisational measures, in accordance with the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.

THE WEBSITE has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, as THE WEBSITE cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, THE OWNER undertakes to notify the User without undue delay when a breach of personal data security occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is understood to be any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

Personal data will be treated as confidential by THE OWNER, who undertakes to inform and guarantee, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

The User has the following rights under the GDPR and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, which they can exercise against THE OWNER of THE WEBSITE:
  • Right of access: The User’s right to obtain confirmation of whether THE WEBSITE is processing their personal data and, if so, to obtain information about their specific personal data and the processing that THE WEBSITE has carried out or is carrying out, including, among other things, information about the source of such data and the recipients of the communications made or planned for them.
  • Right to rectification: The User’s right to modify their personal data that is inaccurate or, considering the purposes of the processing, incomplete.
  • Right to erasure (“right to be forgotten”): The User’s right, unless the applicable legislation establishes otherwise, to obtain the erasure of their personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for processing; the User objects to the processing and there is no legitimate reason to continue with it; the personal data has been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data has been obtained as a result of an offer of information society services to a minor under 14 years old. In addition to erasing the data, THE OWNER, taking into account available technology and the cost of its application, must adopt reasonable measures to inform the data controllers processing the personal data of the data subject’s request to delete any link to such personal data.
  • Right to restriction of processing: The User’s right to limit the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; THE OWNER no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: If the processing is carried out by automated means, the User has the right to receive their personal data from THE OWNER in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, THE OWNER will directly transmit the data to that other controller.
  • Right to object: The User’s right to ensure that their personal data is not processed or to stop its processing by THE WEBSITE.
  • Right not to be subject to a decision based solely on automated processing, including profiling: The User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless the applicable legislation establishes otherwise.
Thus, the User can exercise their rights by sending a written communication to THE OWNER with the reference “GDPR-[legal_name_website]”, specifying:
  • The User’s full name and a copy of their ID. In cases where representation is allowed, the identification of the person representing the User is also necessary, as well as the document proving the representation. The photocopy of the ID may be replaced by any other legally valid means that proves the identity.
  • The request with specific reasons for the request or information to which the User wants access.
  • The address for notification purposes.
  • The date and the requester’s signature.
  • Any document supporting the request made.
This request and any other attached documents can be sent to the following address and/or email:
  • Postal address: [legal_address]
  • Email: info@desto.life

Links to third-party websites

THE WEBSITE may include hyperlinks or links that allow access to third-party websites other than THE WEBSITE, and which are therefore not operated by THE WEBSITE. The owners of these websites will have their own data protection policies, and they themselves will be responsible, in each case, for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State where they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es).

II. Acceptance and changes to this Privacy Policy

Users must have read and agree to the conditions on the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that THE OWNER can proceed with it in the manner, during the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.

THE WEBSITE reserves the right to modify its Privacy Policy, at its own discretion, or due to a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.